Welcome to the moshaal.com website (the “Site”) operated by Moshaal. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous, and we cannot identify you unless you have an account on the Site and log on with your user name and password.

1. Data That We Collect We may collect various pieces of information if you seek to place an order for a product with us on the Site. We also collect a few pieces of information when you interact with us through social media platforms.

We collect, store, and process your data for processing your purchase on the Site and to provide you with our services. We may collect personal information including, but not limited to, your name, email address, postal address, delivery address (if different), telephone number, mobile number, and payment details (only for order verification purposes).

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website. Further, we will use the information you provide to administer your account with us, verify payments you make, improve the layout and/or content of the pages of our website, identify visitors on our website, and send you information you have requested from us.

We may pass your name and address on to a third party (such as our delivery partner) in order to make delivery of the product to you. You must only submit to us information which is accurate and not misleading, and you must keep it up to date and inform us of changes.

2. Other Uses of Your Personal Information We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time.

We may also send you information about Moshaal, our products, promotions, newsletters, and other relevant updates. If you would prefer not to receive any of this additional information, you can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We may further anonymize data about users of the Site generally and use it for various purposes including usage statistics, improving site performance, and sharing with partners. However, this anonymized data will not identify you personally.

3. Competitions For any competition, we use the data to notify winners and advertise our offers. You can find more details in our specific competition terms.

4. Third Parties and Links We may pass your details to agents and subcontractors to help us with deliveries, data analysis, customer service, and payment collection. We may also exchange information with third parties for fraud protection and credit risk reduction.

Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless required by law. Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

5. Cookies Cookies are small text files stored on your device. We use cookies to improve your user experience, such as remembering your preferences and tracking site performance. You can disable cookies in your browser settings, but this may limit your experience on our Site.

This website may use Google Analytics to analyze traffic. Google Analytics uses cookies to help us understand how visitors use the site. This data is anonymous and not shared with third parties.

6. Social Media and Tracking Moshaal uses social media platforms like Facebook, Instagram, X, and YouTube to interact with our audience. We do not collect personal data from social platforms unless you voluntarily interact with us there.

We may use basic anonymous tracking tools to measure ad campaign performance or page activity. These tools do not collect personal data.

7. Security We have in place appropriate security measures to prevent unauthorized access to or accidental loss of your information. We store your personal details on secure servers and use standard industry practices to protect them.

8. Your Rights You have the right to request access to your personal data, correct inaccuracies, delete your data, or stop receiving marketing communications. Simply email us at moshaal.com@gmail.com and we will respond within 7 working days.

9. Data Deletion If you want us to delete your account and personal information, please send an email to moshaal.com@gmail.com. Our support team will assist you and delete your data securely.

Contact For any questions regarding this Privacy Policy, please contact us at – moshaal.com@gmail.com